Previous incidents

Users are experiencing significant performance issues when logging in and loading content on VocabMaster. Extended wait times are affecting the user experience across the platform.
Issues Under Investigation:

Login authentication delays
Content loading latency
Overall platform performance degradation

We have identified critical issues affecting VocabMaster class and battle functionality. Our engineering team is actively working to resolve all reported problems.
Issues Under Investigation & Repair:

Classes not appearing on teacher dashboard - Classes created are not visible to teachers. Investigation and fix in progress.
Encrypted content display for students - When selecting classes, students see encrypted IDs (e.g., GbD62y03tAFYu7WcN) instead of readable class names. Data decryption iss...

Security Incident: Services Restored - Full Recovery Complete
We have successfully restored all Bunorden services following the active security attack on our infrastructure. All users now have full access to Accounts, Noted, Clavi, and all core services.
Incident Summary:
• Attack occurred on May 11, 2026 at 09:33 +0800
• Infrastructure and network layers were targeted
• No user data was compromised
• All services are now fully operational
What we accomplished:
• Secured all affected inf...

Users are unable to decrypt and access their notes, even after re-logging in. The decryption service is completely non-functional, preventing all note retrieval regardless of session state. This is a critical service disruption affecting core functionality.