Incidents reported on status page for Bunorden https://status.bunorden.com/ en https://status.bunorden.com/incident/907404 Fri, 29 May 2026 04:27:49 -0000 https://status.bunorden.com/incident/907404#bddcfa641ddd35717a9a07d6c75c9122b151675f43ca3efced35a0b1ec152a01 We will be performing scheduled maintenance on the Noted app to address issues related to the encryption and decryption system. 🛠️ Purpose of Maintenance Resolve instability in the note encryption and decryption service Improve reliability of secure note access across all sessions Strengthen overall data protection and key handling processes Ensure long-term stability of note retrieval functionality ⚠️ Impact During Maintenance Users may be unable to access encrypted notes Login sessions may temporarily fail to load note content Some features depending on secure note retrieval may be unavailable 🔄 Progress Updates We will provide live updates on the status page as maintenance progresses and once services are fully restored. 🙏 Closing Note We apologize for the inconvenience and appreciate your patience while we improve the stability and security of the Noted app. https://status.bunorden.com/incident/892679 Thu, 28 May 2026 16:22:00 -0000 https://status.bunorden.com/incident/892679#d74cf2d358da59502ce03717ef5dce98f165070ee70fc467c827b62e1a9bfeed We have resolved the issues affecting VocabMaster’s class creation and speed spelling battle features. All related functionality, including class visibility and battle access, has been restored and is now operating normally. We are continuing to monitor the system to ensure stability and smooth performance. Thank you for your patience and support while we worked to fix this issue. https://status.bunorden.com/incident/892679 Wed, 20 May 2026 13:22:00 -0000 https://status.bunorden.com/incident/892679#c90540bbc4c17cee88a8c0c965eedd85d6d8e5229208131d3fc93b3b94e03e83 We are actively addressing multiple issues affecting VocabMaster functionality. Some users may experience partial or missing features while fixes are being deployed. https://status.bunorden.com/incident/892679 Thu, 14 May 2026 12:32:00 -0000 https://status.bunorden.com/incident/892679#998c28897f25df08c2f4bdf92f785bf3cd2f28ac8280690c8f9873781b215f23 We have identified critical issues affecting VocabMaster’s class management and battle functionality. Our engineering team is actively working to resolve all reported problems. Issues Under Investigation & Resolution: Classes not appearing on teacher dashboard – Classes created are not visible to teachers. Investigation and fix are in progress. Encrypted content display for students – Students see encrypted class IDs (e.g., GbD62y03tAFYu7WcN) instead of readable class names when selecting classes. A decryption issue is being addressed. Missing battle functionality – The dedicated battle area for student speed spelling battles is currently unavailable. Feature implementation is underway. Simplified Chinese default template – Vocabulary input currently defaults to Simplified Chinese. We are adding support for a Traditional Chinese template option. Bulk vocabulary addition inefficiency – We are implementing batch upload and bulk import tools to improve large-scale vocabulary entry for teachers. Multi-class module assignment – Teachers are unable to assign a single module to multiple classes. Bulk assignment functionality is being added. Teacher access control issue – Teachers currently have access to all classes regardless of ownership. Role-based access control and proper class restrictions are being implemented. We are actively working through these issues and will share further updates as progress is made. https://status.bunorden.com/incident/892679 Mon, 11 May 2026 13:26:00 -0000 https://status.bunorden.com/incident/892679#b467e1cad9c0a712c56451d5fdbc5b8545911db153533fc36816aff1a5a4356d We have identified critical issues affecting VocabMaster class and battle functionality. Our engineering team is actively working to resolve all reported problems. Issues Under Investigation & Repair: Classes not appearing on teacher dashboard - Classes created are not visible to teachers. Investigation and fix in progress. Encrypted content display for students - When selecting classes, students see encrypted IDs (e.g., GbD62y03tAFYu7WcN) instead of readable class names. Data decryption issue being resolved. Missing battle functionality - Students lack a dedicated battle "field" or "section" to participate in speed spelling battles with other users. Feature implementation underway. Simplified Chinese template only - Vocab input defaults to Simplified Chinese. Adding Traditional Chinese gray template option for proper language support. Bulk vocab addition inefficiency - Teachers need more efficient methods for adding large volumes of vocabulary at once. Implementing batch upload and bulk import features. Multi-class module assignment - Teachers cannot assign a single module to multiple classes simultaneously. Adding bulk class assignment capability. Teacher access control issue - All teachers currently have access to all classes regardless of ownership. Implementing proper role-based access control and class ownership restrictions. https://status.bunorden.com/incident/892729 Mon, 11 May 2026 07:35:08 -0000 https://status.bunorden.com/incident/892729#c1a25dd2c4eb0c92bf46b9a761b28d92a8eff57b3960028c7c4224e15b07c014 Maintenance completed https://status.bunorden.com/incident/892760 Mon, 11 May 2026 06:32:00 -0000 https://status.bunorden.com/incident/892760#e611787db513d30a3c3f30e809c162d72bc419c283407a6d0738ccc2751cc566 Security Incident: Services Restored - Full Recovery Complete We have successfully restored all Bunorden services following the active security attack on our infrastructure. All users now have full access to Accounts, Noted, Clavi, and all core services. Incident Summary: • Attack occurred on May 11, 2026 at 09:33 +0800 • Infrastructure and network layers were targeted • No user data was compromised • All services are now fully operational What we accomplished: • Secured all affected infrastructure • Patched all identified vulnerabilities • Deployed enhanced security measures • Restored full service access for all users • Completed initial forensic analysis https://status.bunorden.com/incident/892760 Mon, 11 May 2026 05:30:00 -0000 https://status.bunorden.com/incident/892760#e79d2ffdc255ef783b5b93125a5974cf2caee77266077f449224e3433060adc2 We have completed our initial investigation of the active security attack on our infrastructure. Our security team has confirmed that no user data was compromised during this incident. What we found: The attack targeted our infrastructure and network layers only. All user data, including account credentials, encrypted notes, and financial information, remained secure and inaccessible to attackers. Security measures that protected your data: • End-to-end encryption on all user notes remained intact • Database access controls prevented unauthorized data access • All user sessions and authentication tokens were protected • Financial data in Clavi was never at risk What we’re doing: We have secured all affected infrastructure, patched all vulnerabilities, and deployed additional security measures. Full service restoration is underway with limited users already restored through backup servers. https://status.bunorden.com/incident/892760 Mon, 11 May 2026 05:20:00 -0000 https://status.bunorden.com/incident/892760#6988880387c083c712fb2ca5650997631b648037fe344f744d8a29299de32a2e We are continuing to work on mitigating the active security attack on our infrastructure. Our security and engineering teams are conducting a thorough investigation into the incident. Current Status: Infrastructure attack mitigation is in progress. Limited access available through backup servers. Full service restoration underway. Data Security Investigation: We are currently investigating whether any user data was compromised during this attack. Our security team is analyzing all access logs and conducting a comprehensive audit of our systems. We understand this is a critical concern and will provide a detailed update on our findings within the next 2 hours. What we’re doing: Securing all affected infrastructure, reviewing access logs and system activity, assessing data integrity across all services, and preparing detailed incident report. https://status.bunorden.com/incident/892760 Mon, 11 May 2026 05:05:00 -0000 https://status.bunorden.com/incident/892760#73ec751e0cff70f4019925256f678bb722faaa897e41812d33c2e67d45cd7d89 We’re making progress on mitigating the active security attack on our infrastructure. Our teams are actively working to restore services. A limited number of users remain able to access through backup servers. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. https://status.bunorden.com/incident/892729 Mon, 11 May 2026 05:00:08 -0000 https://status.bunorden.com/incident/892729#0274cf767eca854cb9bfec167879facd3179c0e9e564a5db1b55beb8a385820b The Bunorden main page will undergo scheduled maintenance for reform and redesign. The landing page will be temporarily unavailable during this period. Core services (Accounts, Noted, Clavi) will remain operational. We appreciate your patience as we improve the user experience. https://status.bunorden.com/incident/892760 Mon, 11 May 2026 04:55:00 -0000 https://status.bunorden.com/incident/892760#f8e13c168dfac4de25578d072bb0ccfbbb72da3f83c16b4a256233016911c022 Bunorden infrastructure remains under attack. Our security and engineering teams are actively working to mitigate the incident and restore services. Limited access available through backup infrastructure. We are working to restore full service as quickly as possible. https://status.bunorden.com/incident/892760 Mon, 11 May 2026 04:48:00 -0000 https://status.bunorden.com/incident/892760#988434fe5d010c672273c30e8cfcda33c882bf531358c3a2e4d9ea3bbe1f2e95 Bunorden infrastructure is currently under active attack. Core services are experiencing severe disruption. A limited number of users can access services through backup servers, but the majority of users are unable to connect. All teams are actively responding to the incident. We recommend users try again in a few minutes and monitor this page for updates. https://status.bunorden.com/incident/892679 Mon, 11 May 2026 03:54:00 -0000 https://status.bunorden.com/incident/892679#71976df18a306e3356eb40f6152c015a433ec010b8e3a1c1b64bf2c782cb12f6 Reported class creation and speed spelling battle bugs are currently being fixed. Users may experience extended wait times when accessing the platform. https://status.bunorden.com/incident/892679 Mon, 11 May 2026 01:46:00 -0000 https://status.bunorden.com/incident/892679#b968da16b4f6efff2b99c054a645dde45bec91024c910eed6516b53272e580f1 VocabMaster is experiencing critical bugs affecting core functionality. Newly created classes are not appearing in the interface, and students cannot create or join speed spelling battles. These issues are preventing users from accessing primary features of the platform.